FAQ.

You have questions, we have answers.

• For God so loved the World, that he gave his only son... John 3:16• The Lord's Prayer. Our Father, who art in heaven... Matthew 6:9• Love the Lord your God with all your heart.. Mark 12:30• Love your neighbor as yourself. Mark 12:31• I am the way, the truth and the life. John 14:6• With God, all things are possible. Mark 10:27• Treat others the way you want to be treated. Luke 6:31• I am the light of the world. John 8:12• Peace be with you. John 20:19• Follow me. Matthew 9:9• I love you.

Please watch the video on the product page.

The doll is 12" tall.

We charge sales tax only for Tennessee customers.

Usually if an order is in by 2PM CST, they get out the same day M-F. Orders of 3 dolls or more usually ship USPS Priority Mail (1-3 Days). All other orders ship USPS Ground Advantage (formerly First Class) which takes 2-5 days. We ship from Nashville, TN.

All dolls must be activated to talk. We inactivate the circuit to prevent battery drainage during shipping. To activate, open the back of the doll and find voice box. You will see a white rounded plastic tab sticking out of the rectangular voicebox. Pull that tab completely out of the battery slot and discard the tab. That will complete the circuit. The doll will talk when you squeeze the button in his hand. You can watch the video here

https://www.youtube.com/shorts/xITI_WQJozM

About 1% of our dolls have really low volume. There are two reasons and easy fixes to try that only take a few seconds:

1. Open the back of the doll and pull the voicebox just outside of the doll, press the button to make the doll talk. If the volume is sufficiently loud enough outside of the doll, it may just be speaker positioning. Plush material absorbs sound and if the voicebox is smothered in the voicebox cavity, the sound could have a hard time making it through the plush material. Fix this by putting the voicebox back in the doll and positioning it as far to the front of the doll as you can with the speaker facing outward.

2. If the doll is not loud enough outside of the doll, this is usually because the speaker component inside the voicebox was assembled backward causing sound to be extremely muffled. Don't worry, nothing is defective with the product. It is an easy fix and only takes a few seconds. Watch the video to learn how to turn your speaker the right way. See the video.

https://www.youtube.com/shorts/KYVw1ds6P4E

We do our best to make sure that each product we mail is giftworthy but with the volume of orders we get - sometimes a mistake sneaks by us. If something is not right, please contact us with your order number and let us know whats wrong so we can make it right for you.

Yes, for selected stores. Please contact us and a friendly team member will get back with you.

Yes. Please contact us and a friendly team member will get back with you.

If there are any issues with your doll, we will make it right. Please contact us and we will get back with you ASAP.